Primary Responsibilities:

• Onboard and off-board employees for all IT, including Microsoft Office, Raiser’s Edge, Learning Stream, eSpace, and other software as needed. Maintain a secure database of staff usernames and passwords. Provide IT training to new employees.
• Assist staff with Tier 1 and Tier 2 computer and software issues, relying on outside IT for assistance.
• Responsible for managing relationship with Blackbaud (Financial Edge, Raiser’s Edge). Stay current on upcoming product enhancements/changes and communicate to staff. Act as resident expert in Raiser’s Edge.
• Responsible for all telecommunications, including, but not limited to, office telephones, lines for elevators and alarms, and other needs. Manage relationship with telecom provider. Work with provider to keep voice messages current.
• Oversee security cameras and ensure that cameras are working, accessible, and up to date.
• Manage relationship with office equipment vendor. Responsible for researching new equipment needs. Working with vendor to ensure that all equipment is working correctly. Ensure that necessary supplies for equipment are in stock.
• Manage relationship with third-party IT provider. Provide priorities for weekly tasks and larger projects.
• Maintain inventory of all hardware and software.
• Serve as administrator for all software platforms, ensuring that appropriate roles and responsibilities are assigned to all staff members.
• Maintain and update CTK IT policy.
• Evaluate and negotiate new technology platforms or IT needs for CTK.
• Create an annual IT budget. Review and approve all invoices throughout the year related to IT, telecom, and office equipment.
• Provide monthly reporting to the Controller for postage and copier usage by department.

• Coordinate with Christ the King School IT as needed.
• On-call availability for critical IT issues or emergencies.
• Provide data as requested by auditors and ministries.
• Assist ministries with specialty printing jobs.
• Assist with preparation of annual giving statements.
• Attend Director’s meetings, staff meetings, and other meetings as needed.
• Other duties as assigned

Qualifications, Skills and Abilities

• Bachelor’s degree in IT or related field
• Ten years’ experience in IT IT-related role
• Strong computer skills, including extensive understanding in Microsoft Office Suite  and the Office 365 admin center
• Excellent management and problem-solving skills
• Excellent verbal and written communications skills
• Strong teamwork and collaboration skills
• Ability to prioritize, multitask, work independently and meet deadlines
• Ability to know when to troubleshoot/problem solve or reach out for assistance

Working Conditions

• Office and parish environment
• Some nights and weekends required

To Apply

Submit a resume and cover letter to jobopening@ctking.com.